FAQs

We hope that your experience with King Jigs is as effortless as possible; however, we do acknowledge that questions may arise.

What kind of fishing equipment do I need as a beginner?
As a beginner, you will need a fishing rod, reel, line, hooks, and bait. It's also helpful to have a tackle box to organize your gear. Our store offers a wide selection of beginner-friendly equipment and accessories to get you started.

How do I choose the right fishing rod?
Choosing the right fishing rod depends on the type of fishing you plan to do and the species you're targeting. Factors to consider include rod length, power, action, and material. Our knowledgeable staff can help you choose the right rod for your needs.

What kind of fishing line should I use?
The type of fishing line you use depends on the type of fishing you're doing and the species you're targeting. Common types of fishing line include monofilament, fluorocarbon, and braided line. We offer a variety of fishing lines to suit different needs.

Can I return or exchange products if I'm not satisfied?
Yes, we have a return and exchange policy for products that are in their original condition and packaging. Please check our store policy for details.

How long will it take to receive my order?
The delivery time depends on the shipping method you choose and your location. We offer several shipping options to accommodate different needs and budgets.

Can I cancel my order once it is placed?

As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders. Be 100% sure about purchasing the product before proceeding to checkout.

 

How do I proceed through the checkout process?

Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the checkout process.

What methods of payment do you accept?

We accept Credit Cards, Debit Cards, PayPal and Bank Transfer (through PayPal).

How safe is my personal information?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more information on how we secure and use your information, please consult our Privacy Policy.

Which browser should I use to view your site?

We highly recommend that you browse with the latest version of Microsoft Edge, Mozilla Firefox, Google Chrome or Apple Safari.

How can I contact you in case I have any questions?

You can reach us by sending us an e-mail at: support@kingjigs.co.za.